Shipping policy

SHIPPING POLICY

We're proud to offer free shipping!

All orders are processed and dispatched from our warehouse. During periods of high demand, promotions or special campaigns, processing times may be affected.

Order Processing

We process orders from Monday to Friday.

Orders are prepared within 1–3 business days from the date of purchase and are dispatched once processing has been completed.

Please note that we do not process or dispatch orders on weekends or public holidays.

Once an order has been placed, it cannot be cancelled. If you need to amend your delivery details, please contact us as soon as possible. Once your order has been processed, no changes can be made.

How long will it take to receive my order?

Once your order has been processed and dispatched, the estimated delivery times are:

• Europe: 4–8 business days

• United States: 7–15 business days

• Canada: 7–16 business days

• Central America: 10–25 business days

• Australia / New Zealand: 10–26 business days

• Other Countries: 11–30 business days

Exceptional Delays

In exceptional circumstances, delivery may take longer than usual. In such cases, delivery may take up to 40 business days.

If you experience an unusual delay in receiving your order, please contact our Customer Support team and we will be happy to assist you.

We appreciate your understanding and patience, and we continuously strive to provide the best possible shopping experience.

Order Tracking

Once your order has been dispatched, you will receive a tracking number allowing you to monitor your shipment in real time and follow its delivery progress.