Privacy policy
PRIVACY POLICY
1.- Who is responsible for processing your data?
The controller responsible for processing your personal data is Divissim. Please be informed that this Website (hereinafter, the "Website") is owned by Divissim. Accessing and/or using the Website grants you the status of User and implies acceptance of this Privacy Policy from the moment of such access and/or use.
The User may contact Divissim at the following email address: divissim@gmail.com.
2.- Why is Divissim entitled to process your data?
Divissim is entitled to process your data in order to provide its services.
Divissim takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept secure and handled with the utmost care.
This Privacy Policy governs access to and use of the service (hereinafter, the "Service") that Divissim makes available to Users interested in the services and content hosted on the Website.
With regard to consent, the User may withdraw it at any time by sending an email to the address provided in the first section of this Privacy Policy, without affecting the lawfulness of any processing carried out before consent was withdrawn.
3.- What are the purposes of processing your personal data?
The personal data collected by Divissim may be used for the following purposes, depending on the consent provided in the relevant registration form:
• Providing the services offered through the Website.
• Sending commercial communications and/or newsletters from Divissim. If the User has given consent, their personal data may be used to send commercial communications and/or newsletters by post, telephone, email, SMS/MMS or any other equivalent electronic communication methods.
4.- Accuracy of the information provided by Users
The User guarantees that the personal data provided is accurate and is responsible for informing Divissim of any changes.
The User shall be solely responsible for the accuracy of the information provided. Divissim reserves the right to exclude from its Services any User who has provided false information, without prejudice to any other legal actions that may apply.
5.- Data retention
The personal data provided will be retained by Divissim for as long as the User does not request to unsubscribe from Divissim's services, in order to continue receiving information about the company's services.
Where necessary, Divissim will subsequently retain the information in a blocked form for the periods required by applicable law.
6.- User rights regarding personal data
The User has the right to:
• Access their personal data.
• Request the correction of inaccurate data.
• Request the deletion of their data.
• Request the restriction of the processing of their data.
• Object to the processing of their data.
• Request data portability.
• Not be subject to automated individual decision-making.
The User may exercise all of these rights by sending an email to divissim@gmail.com, stating the reason for the request and providing a copy of a valid identification document.
The User may also submit their request by post using the following contact address: divissim@gmail.com.
Without prejudice to any other administrative or judicial remedy, the User has the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work or the place of the alleged infringement, if they believe that the processing of their personal data does not comply with applicable data protection legislation or if they are dissatisfied with the exercise of their rights.
The supervisory authority with which the complaint has been lodged will inform the complainant of the progress and outcome of the complaint.
7.- User Rights Regarding Their Personal Data
The User may exercise all of the rights described above by contacting Divissim at:
Please state the reason for your request and provide a copy of a valid form of identification.
The User also has the right to lodge a complaint with the relevant supervisory authority if they believe that the processing of their personal data does not comply with applicable data protection legislation or if they are not satisfied with the way their rights have been handled.
The relevant supervisory authority will inform the complainant of the progress and outcome of the complaint.
8.- Data Security
Protecting the privacy and personal data of our Users is extremely important to Divissim. Therefore, Divissim takes every reasonable measure to prevent your personal data from being misused and only allows access to authorised personnel.
Divissim maintains the security levels required under applicable data protection legislation and has implemented all technical measures reasonably available to prevent the loss, misuse, alteration, unauthorised access or theft of the personal data provided by Users through the Website. However, please note that security measures on the Internet are not completely infallible.
Divissim undertakes to comply with its duty of confidentiality regarding personal data in accordance with applicable legislation and to ensure that such data is processed securely in the event of any international transfers or disclosures.
Where certain Website services require User registration, you will be asked to choose a password. The User is responsible for keeping this password confidential, as well as for all activities carried out under their username and password.
The User agrees to notify Divissim immediately of any unauthorised use of their username and/or password or of any other security breach.
Divissim shall not be liable for any loss or damage resulting from the User's failure to comply with this obligation.
9.- Changes to this Privacy Policy
Divissim reserves the right to review and update this Privacy Policy at any time. For this reason, we recommend that you review this Privacy Policy periodically to ensure that you are aware of the latest version.
Any changes to this Privacy Policy will be communicated to the User.
10.- Links to Third-Party Websites
The Divissim Website may contain links to third-party websites.
Divissim is not responsible for the privacy practices or the processing of personal data carried out by these third parties. We therefore recommend that you carefully read the Privacy Policies of any third-party websites you visit regarding the use, processing and protection of your personal data.
The terms and conditions of these third-party websites may differ from those offered by Divissim.
11.- Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact Divissim by email at:
12.- Acceptance and Consent
The User confirms that they have been informed of the conditions relating to the protection of personal data and accepts and consents to the processing of such data by Divissim in the manner and for the purposes described in this Privacy Policy.
SMS Marketing & Notifications
We value your privacy and the information you choose to share with us in connection with our SMS marketing service.
We use this information to send you text notifications relating to your orders (including abandoned checkout reminders), promotional SMS offers and transactional messages, including requests for product reviews.
Our Website uses cookies to track the items you place in your shopping basket, including when you leave the checkout without completing your purchase. This information is used to determine when to send abandoned basket reminder messages via SMS.